When Andy Warhol turned a tin of Campbell’s soup into a global
icon, it was a coming out for brands – a sudden realization that these familiar
everyday products had created their own myths that were far greater than the
items they represented or the price on their labels.
More recently, corporate identity seems to have disappeared –
like Andersen Consulting, Bell Atlantic and British Steel – and re-invented
itself as brand design. Ten years ago the term corporate identity was freely
bandied about, but it took a leaf out of its own book and outgrew its name.
Brands used to be cans or bottles of things that fought off other like-minded
cans and bottles on supermarket shelves. But the language of loyalty and
preference began to migrate to the way in which an organization talked about
itself.
Brand design encompasses a vast array of design disciplines,
from traditional graphic skills to digital design, broadcast animation, retail,
interiors and even architecture. Now products themselves are coming under the
wing of brand design as each and every manifestation of an organization starts
to communicate the brand values.
Defining “brand design” is almost as challenging as predicting
its future. The brand word has been defined in many ways, most of which
acknowledge that brands are more about an impression left upon the onlooker’s
mind rather than being tied to a physical reality. Evolutionary biologist
Richard Dawkins even talks about Memes – “self-replicating brain states” – which
make people reach out and buy. What is certain is that a brand should leave an
emotional impression. Design here is the interface, the way in which the
impression is communicated. Richard Seymour of Seymour Powell describes design
as “making things better for people” and talks of the importance of emotional
attraction. Perhaps, then, brand design is about making a positive impression on
people’s minds.
A brief history
To attempt to glimpse into the future it helps to glance back at
the past, to identify the genesis of brand design. It all began, allegedly,
5,000 years ago in Egypt, when branding was more about making an impression on
an animal to denote ownership rather than in someone’s psyche. Greek and Roman
potters used brand marks to identify the maker, and by the 12th century,
crusaders were designing heraldic marks for their shields, tunics and tents to
establish individual identities. But these designs were mostly concerned with
the identification of the sender rather than the perception of the receiver.
Even early 20th century brand design was more arts and crafts
than industry, serendipity often playing a greater role than strategy. Shell’s
name and symbol were based on the founder’s sentimental memories of his father’s
antique shop (which sold decorative sea shells) rather than on what would become
the company’s fossil-based products.
By the mid-20th century the advertising industry, led by Madison
Avenue, had a whole new canvas on which to develop brands in a truly emotive
way. Television brought the potential of sound and movement to often inanimate
objects, and provoked organizations into thinking about themselves and their
products in a whole new light.
Modern brand design probably began in 1950s US when Thomas J.
Watson Jr. contacted industrial design consultant Eliot Noyes about the visual
disarray of his company, International Business Machines (IBM).
He realized there was a disconnect between his vision for the
company as it entered the electronic era and its dated architecture, interiors
and array of trademarks. Noyes brought in Paul Rand to create a cohesive new
look, and in the process Rand created the now famous IBM logo. But this marks
the start of contemporary brand design not because of Rand’s logo, but because
it was a holistic approach, and focused on emotive communication.
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