Frequently Asked Questions (FAQs)

Why do businesses use Logo Design Mills for their logo work?

Our staff of world class graphic artists offers the best in logo design at a fraction of the cost an advertising company typically charges for this type of graphic design.

In what formats will my logo be provided?

Logo Design Mills will provide you your logo in multiple web and print-ready file formats, namely Adobe Illustrator (AI), EPS, Adobe Acrobat (PDF), Adobe Photoshop (PSD), JPG and PNG.

How many logo drafts do I receive?

You may receive anywhere from 3 – 5 logo drafts in total depending on the logo design package you choose (fewer for hand illustrated logos). These logo samples will be made available via a special private URL that will be provided to you once your logos are completed.

How long does it take before I can see my samples of company logos?

We usually deliver our first logo samples within 3-4 business days.

Is Rush logo service available?

Although we do not recommend rush jobs to our clients, but YES, rush logo service is available for an additional fee of 50% of the package price. Kindly contact us prior to filling up the order form stating your rush job requirement.

How many changes may I ask for my company logo?

We aim to keep our customers satisfied and we will make changes until you agree to the company logo design in the Extreme! Package. For all other packages changes will be limited.

What if I don’t like any of the initial logo designs?

We will make more logos designs according to the package that you have chosen. If you still do not like our designs, we will provide you a refund after deducting our service fee. Please see our Terms and Conditions for further details.

What if I have my own idea for the company logo?

Any idea that may help our designer create a logo to your satisfaction can be sent in once you have retained our services.

Can you redo my existing company logo?

Yes. Our starter package is geared towards redrawing and repairing of existing company logos.

Will I own the rights to my logo?

Yes, you will own the copyright to your final chosen logo. Logo Mills will provide you with a unique, custom designed logo tailored specifically to your company. This right will be transferred to you at the time of completion of the project. However, the rights to all the samples developed during the design phase remain with us.

The number of redraws is unlimited in Pro and Corporate packages. Does that mean I can ask for changes whenever I want without a problem?

Abstract refusals of the logo design are not considered. Specific reasons have to be given if a redraw is required. Most of the time such situations are handled on a case to case basis. We will make changes whenever you require but we ask that you specify what the change is and on what basis will it be required.

What is the Client Area?

Our Client Area is a password protected area of our web site, where clients log-in and view their work in progress. You can view your concepts in different sizes, post comments and suggestions right below the concepts and ask revisions from your designers. All without leaving your desk. Your Client Area page is only accessible to you, so your logo will remain under wraps until you are ready to announce it to the world.

What is an Iconic/ Symbol Logo?

An iconic logotype focuses on a symbol/ illustration with your company name typeset alongside.
Examples: Pepsi, Apple, Nike, MacDonalds logos

What is a Typographic/ Wordmark Logo?

A wordmark logo focuses on your company name more so than on any symbol/ illustration.
Examples: Coca Cola, Google, Microsoft, Facebook logos.

What color format do you provide the logos in?

Generally, we provide the logo in Pantone colors, however the client can make specific request to us at the commencement of the project to create logos in CMYK colors.

What are CMYK or process colors?

CMYK colors are used for off-set printing purposes. Prints include standard colored stationery etc.

What if I want my logo in RGB colors?

CMYK colors are convertible to RGB colors, which are, known as screen colors. However, when printing the colors will not be accurate thus they are best used for websites and on-screen presentations only.